Sophiasstyle.com Reviews

Sophiasstyle.com has a No Hassle Returns policy, prioritizing customer satisfaction. The return policy effective from January 15, 2024, allows customers to initiate a return within 7 days of delivery. Items must be shipped back within 7 days of return approval. Conditions for returns include items being unworn, unwashed, with all tags attached, and shoes in their original, undamaged boxes. Certain items like Halloween costumes, hair accessories, women's clothing, undergarments, swimsuits, and accessories are non-returnable. Special Occasion Items are subject to a 15% restocking fee or may be exchanged for store credit minus shipping and processing costs. Refunds are processed within 5-7 business days after the return is received. The shipping policy mentions that unclaimed or refused packages returned by USPS will incur a 15% restocking fee, and shipping charges are non-refundable. Packages returned due to incorrect shipping addresses are also subject to the restocking fee and non-refundable shipping charges.